Error Resolution Procedures

NOTICE OF ERROR RESOLUTION PROCEDURES: You may have certain rights under Federal Law related to resolving loan servicing errors and requesting information about your account. You may learn more about these rights by contacting HBO at +1 434-704-3944. A written notice of potential loan servicing errors must be asserted to Bank of Heritage Bank, P.O. Box 19301, Heritage Bank, IL 62794-9301. The written notice is required to include the name of the borrower, account number, and description of the error believed to have occurred.